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Can’t save the updated Zoom properties in Touchscreen

Author: Reference Number: AA-02558 Views: 1967 Created: 05/15/2015 10:25 AM Last Updated: 05/15/2015 10:25 AM 0 Rating/ Voters

Can’t save the updated Zoom properties in Touchscreen

1         Issue

When trying to save the updated zoom properties for item lookup, the ‘save as’ button is greyed out

2      Solution

This is happening due to a security setting that dis-allows updates in the zoom function. To fix this, go to Setup / System / Security Codes, then go to your designated security code and press the ‘authorization’ tab.

On the customization section at the right side of the window, you will see an option called ‘Customize Zoom Dictionary’. This setting allows you to customize and update the zoom settings that you see when doing an item lookup. Make sure that checkmark box is checked and press ‘Save’.

Once finished, go back to the touchscreen and try to save the zoom settings again. You should see the save-as option able to be used.

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